Help! ordered the wrong version

[duckpancakes]

Hello

I'm having a bit of a meltdown at the moment, I ordered the Complete Composers Collection at the weekend and it has just arrived. There's a sticker on the box saying Mac version, but I needed the Windows version!! I checked the invoice and, I've been a complete idiot and bought the Mac version by accident.

Please tell me I can still use it on a PC? If not, will EastWest do an exchange?

[reddiesel41264]

This should really be in the support forum. Why not submit a support ticket?

[duckpancakes]

Well, I contacted Customer Support, and they said they'll make an exchange for the PC version. Phew!

But before I go ahead and send it off, has anyone had any experience with transferring data from a MAC hard drive to a PC hard drive? I may attempt it, but if there's risk of accidentally wiping the drive clean or something, then I won't risk it

[Michael M]

From what I've heard, it's generally best not to do stuff like that, since Macs and PC's don't always play nice with each other.

[Michiel Post]

Hi,
There is one safe solution, paid of course, that is called MacDrive that I can highly recommend;http://www.mediafour.com/products/macdrive
MacDrive enables your Windows PC to see and use Mac-formatted disks and drives. You can open files on Mac disks, edit those files and even save back to a Mac disk – in Mac format. Simply plugin an external drive or pop in a Mac disk and it will appear just like any other disk on your PC. MacDrive does all the hard work in the background and even displays a little red apple next to the drive just to let you know you’re using a Mac disk.

There is also another software; http://www.macdisk.com/mden.php3 that I have no experience with.

The other option is sharing the drive through a network. http://www.thexlab.com/faqs/sharefwdrive.html gives some insight in that.
If your Mac and PC are on the same local network, you can use a drive in Mac OS Extended format, connect it to your Mac, then share it over your network with the PC. This beats "sneaker-netting" the drive between two computers on the same network.

[playz123]

And of course another solution is to find someone who uses a Mac (Pro), insert the Mac drive in his/her system, connect an external drive that is formatted FAT 32 (which both Mac and a PC recognize) and copy the contents of the EWQL Mac drive to the external FAT 32 drive. It's actually quite simple and fast IF you have access to a suitable Mac. As Michiel suggests, MacDrive (ca. $50) is a good solution as well, and certainly more practical for anyone who can't access a Mac to do a transfer...................frank

[Dreamcube017]

Originally Posted by playz123

And of course another solution is to find someone who uses a Mac (Pro), insert the Mac drive in his/her system, connect an external drive that is formatted FAT 32 (which both Mac and a PC recognize) and copy the contents of the EWQL Mac drive to the external FAT 32 drive. It's actually quite simple and fast IF you have access to a suitable Mac. As Michiel suggests, MacDrive (ca. $50) is a good solution as well, and certainly more practical for anyone who can't access a Mac to do a transfer...................frank

I hope you have a free day if you take this route... 'cause you'll need it. And FAT32 doesn't read as fast as NTFS either.

Man, I'm telling you, it's a conspiricy. Apple's taking control of you while youre ordering and making you click on the Mac version. This is the 3rd time I've heard of this happening... (I think I was the first). Glad you got it worked out though.
...

... WAIT... HOW DID YOU GET YOUR'S SO FAST??

I didn't even get a shpping email yet.

Oh well. I would do the exchange, who knows how the FAT32 thing would work or how PLAY would handle reading through a 3rd party program such as MacDrive or if it could access the samples fast enougyh.

[duckpancakes]

Thanks for the replies guys really appreciate it.

I opted for an exchange in the end, as I don't have access to a Mac, and didn't want to risk any software *just* incase!

Man, I'm telling you, it's a conspiricy. Apple's taking control of you while youre ordering and making you click on the Mac version. This is the 3rd time I've heard of this happening... (I think I was the first). Glad you got it worked out though.
...

... WAIT... HOW DID YOU GET YOUR'S SO FAST??

I could have sworn I pressed the Windows button and not the Macintosh, which is why I was so upset when I opened the package yesterday! Ah well, mistakes were made, hopefully to be resolved soon. I shipped it back off this morning.

As for delivery, yeah, very impressed! I ordered it Saturday evening, arrived at 9:30am Tuesday.